Refunds
Read about our booking policy or request a refund.
With our new re-accommodation service, every time your flight is modified or cancelled by the airline, you will be able to reschedule it without complications. Learn how to do it fast and easy with our tutorial on our youtube channel.
Make flight changes or purchase additional services, you can do it yourself. Remember to check the flexibility policy that applies to your flights.
If your flight has had an itinerary adjustment or has been cancelled by the airline, make the change yourself without hassle.
Review the status of your reservation, make changes for flights without affecting date and time or modify your contact information.
Accommodations for the visually and hearing impaired, transport of support animals and wheelchairs.
Travel protected with the Avianca Travel Assistance by Iké program, available to you 24 hours a day.
Read about our booking policy or request a refund.
Available on: