Biosecurity measures at airports and on Avianca flights

Entry requirements by country

Check frequently the information of current measures for your trip directly with the authorities of each country and in www.iatatravelcentre.com.

Mandatory requirements in Colombia
Last updated June 3rd, 2021

If you travel to the interior of Colombia:

  • For domestic flights, the airport will only allow you to enter 2 hours before your flight. You must keep a distance of 1 meter.
  • The use of an N95 type mask is recommended for people over 60 years of age or those with comorbidities. All other passengers must wear disposable surgical masks.
  • Travelers can fly without having the CoronApp installed on their mobile devices.
  • According to Decree 047 of April 7, 2021, tourists and non-residents may not enter the municipality of Providencia and Santa Catalina Islands.

If you travel to or from Colombia:

  • All travelers may enter without a negative PCR test.
  • Non-residents of Colombia who come from or have been in the Republic of India are not allowed to enter the country.
  • All travelers with an international connection must remain in the area designated for this purpose.
  • To enter or leave Colombia, passengers must fill out the immigration pre-check-in form in the "Check-Mig" application no later than 24 hours prior to departure, otherwise their boarding will be denied.
  • We remind you not to go to the airport or travel if you have symptoms associated with COVID-19.
  • Each traveler arriving in the country will be subject to tracking by his/her insurer or the Health Secretariat of the place where he/she will stay during the following 14 days. In addition, he/she should report to his/her EPS or to the Secretary of Health any suspicious symptoms of COVID-19 that he/she presents during the 14 days after arrival.
  • For international flights, the airport will only allow you to enter 3 hours before your flight. You must keep a distance of 1 meter.
  • If the flight lasts more than two hours, multiple surgical masks should be worn and changed frequently. Its use is mandatory for people over 2 years old.
  • At the request of the Colombian Ministry of Health, while the COVID-19 health alert remains in the country, the use of CPAP devices on board is completely restricted.
  • The wheelchair service will be available only for passengers with reduced mobility or medical certification supporting their use.
  • The use of an N95 type mask is recommended for people over 60 years of age or those with comorbidities. All other passengers must wear disposable surgical masks.
  • Flights between Colombia, Brazil and Canada are suspended.
  • According to Resolution 2452 of 2020, passengers arriving or having transited through Brazil on direct or connecting flights are not allowed to enter.
  • Only Spanish residents and citizens can travel to Spain. More information.

Check out more information on measures at Colombia Travel or Migration Colombia.

Fly worry-free with Avianca BioCare

Your safety has always been our priority! We comply with the biosecurity measures required by the different governments so that you can have peace of mind throughout your trip.

Do you know which mask to use for your trip?

Following the recommendations of the World Health Organization (WHO) and the Pan American Health Organization (PAHO), as of April 14th, 2021, only surgical or standard masks without valves and those made of fabric will be accepted for your flight.

Masks allowed
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Surgical

N95

Cloth mask*

Masks NOT allowed
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With valve

Industrial

Face shield without mask

Scarf

*According to Resolution 000411 of 2021 of the Ministry of Health and Social Protection of Colombia, the use of surgical masks is only allowed for domestic or international flights departing or arriving to the country. For people over 60 years of age or those with any illness, the use of N95 type masks is recommended. This resolution is effective as of April 7th, 2021. 

Please note the turnaround time for COVID-19 test results, where applicable, so that you present yourself with complete documentation. If you present symptoms such as fever, persistent dry cough, sore throat, headache, body aches, difficulty breathing or you have a positive result for COVID-19, you will not be able to travel.
 
  1. Biosafety kit: always carry your mask, gloves, antibacterial gel, among others.
  2. Entry requirements to your destination: check the documents you need to travel. COVID-19 tests, forms and more.
  3. Cabin baggage: check your baggage allowance before going to the airport and try to travel as light as possible for greater comfort.
  4. Personal items: carry headphones, reading material, among others to reduce the handling of items on board.
  5. Online check-in: save time and do it from our app or website as a self-care measure. In some countries you will have to go to the airport counter to confirm any required information. We also recommend using all our digital self-management channels.
  6. Arrival at the airport: check the arrival time allowed in each country. Remember that some airports have restrictions on the entry of accompanying persons.

Solve your doubts

Resuelve todas tus dudas

Check out our questions and answers about the preventive measures implemented for peaceful travel.

  • What are the care and protection protocols that Avianca will be implementing when operations are restarted?
    We are applying a new and improved biosecurity standard, in accordance with the recommendations of the International Air Transport Association (IATA) so that all passengers can feel safe during the purchase, check-in, documentation, boarding, flight and baggage claim processes. Visit Avianca BioCare and learn about all the biosafety protocols.
  • Will the seats in the middle be left free?
    To date we have not been notified of this type of provision by the various governments. However, it is important to mention that the aircraft have air systems in the cabins, equipped with filters that have a performance similar to that of hospital operating rooms or industrial clean rooms. These filters are effective in capturing 99.97% of airborne microbes. In addition, the cabin air system delivers approximately 50% outside air and 50% filtered and recirculated air, meaning that the air supplied is essentially sterile. 
  • If I'm traveling with my baby, should I wear a mask?
    No, children under the age of two will not be required to wear a mask for health and safety recommendations.
  • Are there any restrictions for pregnant women?
    No, there are none.
  • Does the luggage have to have any special packaging? 
    No. The free baggage allowance is the one allowed according to the rate of your ticket and the restrictions of each government. We recommend that it be as light as possible, so that you can handle it yourself, at all times.
  • Will there be any restrictions with the transportation of special luggage?
    No, there will be no restrictions.
  • Will I be able to carry hand luggage as I have done so far? 
    According to the definitions established by the Civil Aeronautics in Colombia, it is not allowed to transport hand luggage in the cabin and you should try to carry only "small bags or backpacks and that which can be stored under the chair and the rest should be sent by the hold". The luggage in the hold will depend on the free baggage allowance in the tariff band that you have purchased.
  • Will the wheelchair service still be available at the airport? 
    Yes, although it must be taken into account that, due to regulations, the service in Colombia is provided for people with reduced mobility or for those who present certification that guarantees its use.
  • Can I travel with a pet? 
    Yes, as long as all requirements are met in terms of size, weight, briefcase, documentation, among others that are detailed here for the travel of pets both in the cabin and in the hold. As well as with the regulations of pet transport in each country.
  • Are there any special protective measures for children? 
    It is important that companions and children take the precautions indicated by the health authorities such as social distancing, hand washing and permanent use of face masks on a mandatory basis. In the case of infants (children under 2 years old), the use of masks is not mandatory.
  • Will unaccompanied minors be active?
    Yes, the service will be available. Please note the following:
    • The child must wear a mask at all times and carry an extra one for change, in case the other one is damaged or if the trip is long. 
    • Carry a biosafety kit with antibacterial gel.
    • Bring entertainment material, since the entertainment system and reading material on board will not be available.
    • Carry small luggage that can be placed under the seat. 
    • Bring the required documentation at origin and destination.
  • Can a recommended minor enter the airport with a companion?
    All persons requiring some type of assistance may enter the airport with a companion.
  • Will there be restrictions on carrying alcohol, antibacterial gel as a personal item in hand luggage? Should it have any specific measure (volume)?
    According to Resolution 1517 of September 1, 2020 of the Ministry of Health, in domestic flights in Colombia there are restrictions for liquids and gels in hand luggage, with a maximum amount allowed of 355 milliliters. This restriction also applies to international flights departing from Colombia. And for international flights between countries other than Colombia the maximum amount allowed is 100 milliliters or 3.4 ounces.
  • Will the VIP lounges be open? What will the protocols be like there? 
    Given the current conditions and the low number of flights that will be operating, the VIP lounges will remain temporarily closed
  • How is the cleanliness and handling of the onboard service and comfort elements?
    We have adapted our onboard service according to our biosecurity protocols. Learn more here. 
  • How will the plane disembark? 
    Both boarding and disembarking will be by rows, guided by the crew to ensure order and proper distance. We recommend you to be very attentive to your instructions and not to get up until your row is called.
  • Is it necessary to have a quarantine period at the destination? 
    The quarantine conditions at the destination are regulated by the authorities of each country. We recommend you to check the regulations of each destination.
  • If I have a positive test for COVID-19 can I travel?
    If you have a positive test for COVID-19, you will not be able to travel. Find out the options to change your flight here.
  • Can I travel if I already have COVID-19?
    Yes, you can travel, but you must present a certification that you are a patient who has recovered from the disease. However, we ask you to be aware of any changes or notifications that the authority may issue on this subject as they may vary.