In-flight service
Complying with strict biosafety regulations, we redesigned our onboard service so that you can travel with the confidence you need.
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We comply with strict biosafety protocols on board so that you are worry-free throughout your trip.
Follow all Avianca Biocare's recommendations to have a better flying experience.
Use it during the whole flight. Keep in mind that you must change your mask every 4 hours if it is a single-use mask or every 8 hours if it is a cloth mask.
On flights where food service is offered, meals and beverages will be individually pre-packaged.
Bring your own entertainment, as the in-flight entertainment system will only be available on flights longer than 3 hours.
Complying with strict biosafety regulations, we redesigned our onboard service so that you can travel with the confidence you need.
We offer you different options according to the duration and time of your flight.
Business Class | Economy Class |
Water is available upon request. | Water is available upon request. |
Flight duration | Business Class | Economy Class |
Less than 1 hour | We will not have service on board, we offer water if requested. | We will not have service on board, we offer water if requested. |
1 to 3 hours | Snack pack with water and/or coffee if requested. | Water and/or coffee if requested. |
3 to 4 hours | Menu box: pre-packaged food + snack pack with water and coffee if requested. | Snack pack with water and/or coffee if requested. |
4 to 5 hours | Menu box: pre-packaged food + snack pack with water, drink (juice or soda) and/or coffee if requested. | Pre-packaged food with water and/or coffee if requested. |
5 to 7 hours | Menu box: pre-packaged food + snack pack with water, drink (juice or soda) and/or coffee if requested. | Menu box: pre-packaged food + snack package with water, drink (juice or soda) and/or coffee if requested. |
The pre-packaged food can be sandwich, wrap, pie, salad bowl or similar.
Business Class | Economy Class |
Hot food on a tray with a starter, dessert, bread and butter..
|
Menu box: pre-packaged food + snack packet with water, drink (juice or soda) and/or coffee if requested. |
The pre-packaged food can be sandwich, wrap, pie, salad bowl or similar.
If you prefer, you can bring your own food to be served on board. We recommend that it be light and pre-packaged, as well as your own drink container to avoid contact with other elements.
If you suffer from any allergies and wish to know our menu, we recommend you to consult the section "Menus for special diets". If any of them suits your needs, you can book it in our call center. For severe allergies to nuts such as: peanuts, walnuts, peanuts, almonds or other food, we recommend you take your medicine with you.
If you have a particular diet, keep in mind that due to biosecurity issues you can only request Kosher food on flights departing from Bogota.
What do we offer?
What foods are restricted for this menu?
Where is this menu not available?
What do we offer?
What foods are restricted for this menu?
What do we offer?
What foods are restricted for this menu?
Where is this menu not available?
Meat and poultry (lean), sour cream, cream cheese, unsalted butter, low fat milk, fresh fruits and vegetables, milk, potatoes, oil, rice, yogurt, pasta, corn, vinegar, sugar, pepper, herbs, spices, lemon and lime juice, unsalted seasoning blends.
Salt, smoked fish, charcuterie, sausages, canned meat, cheese, seafood, broths, canned vegetables and fish, animal fats and hydrogenated fats. Monosodium glutamate, products in brine, olives, anchovies, bakery products using own yeast flour or baking soda, sauces and dressings, garlic, onions, celery salts, breads, seafood.
It does not apply for flights from New York, Los Angeles and San Francisco.
Eggs, lean meats, poultry (without skin), fish and seafood, low fat dairy products, vegetables (potatoes, carrots, cauliflower, tomatoes, beans, peppers) baked or steamed, whole wheat pasta, breads, rice and cereals.
High-fiber foods (fresh and dried fruit such as grapes, apples, pears, bananas and oranges), unsweetened fruit juices, commercial products prepared for diabetics.
Sugar, syrups, jam, fried and fatty dishes, pancakes, fish in oil, canned or crystallized fruits, desserts with added sugar, animal fats, hydrogenated fats.
It does not apply for flights from New York, Los Angeles and San Francisco.
Meat, poultry, fresh fish, rice, soy, fresh fruits and vegetables, pepper, salt, corn, spices, eggs, sugar, oil, puffed rice, rice bubbles, corn flakes (no malt in the ingredients), potato flour, soy flour, rice flour, corn flour (no wheat in the ingredients), sago, tapioca, rice, lentils, peas, soy milk, dairy products.
Wheat flour, wheat, oats, barley, sauces, pastries, soups, pancakes, cookies, sausages, pastas and broths. Products that may have wheat, cereal or muesli bars, rye, bread, bread crumbs and dough, semolina, soy sauce and sauce mixes that have been made with flour. Starch derived from cereals that contain gluten. Meat substitutes, sausages Chocolate confectionery including gluten-containing cereals Nuts and nut products.
It does not apply to flights from New York, Los Angeles, San Francisco and San Salvador.
Soy milk, rice, oats, fresh meat, fresh fruits and vegetables, poultry, fresh fish, eggs, grains, sugar, salt, pepper, potatoes, rice, pasta, bread, nuts, soy beverages as a substitute for milk and non-dairy coffee creamers.
Cheese, dairy, yogurt, butter, processed meats, pancakes, pastries, sauces, puree, chocolate, candy, soups, animal fats, all dairy products and some instant coffees and sugar substitutes.
It does not apply to flights from New York, Los Angeles, San Francisco and San Juan de Puerto Rico.
Everything that is prepared under Jewish standards.
This is the only food that cannot be produced in kitchens, it must be imported.
It does not apply for flights from Washington, Miami, Fort Lauderdale, Orlando, Lima, San Juan de Puerto Rico, Santa Cruz de la Sierra, Asuncion and Montevideo.
Fresh fish, beef and lamb from approved halal-produced sources. Rice, poultry, grains, yogurt, nuts, fresh fruits and vegetables, corn, pasta, eggs, herbs and spices, cheese and dairy products
Pork, sausages, alcohol, gelatin, animal fats, canned fish, mammalian fish and aquatic species that are adapted to water and land.
It does not apply for flights from New York, Los Angeles and San Francisco.
Fresh vegetables, nuts, potatoes, sugar, vegetable oil, pasta. High protein products (lentils, beans, tofu). Products rich in iron (dried peas, beans, lentils, whole-grain products, dried apricots) and calcium (broccoli, mustard greens, kale, tofu, white beans, dried figs, almonds, sesame seeds, Brazil nuts, pistachio)
Animal products, meat, poultry, fish, seafood, dairy products, eggs, honey, lard, gelatin.
It does not apply to flights from New York, Los Angeles and San Francisco.
Foods high in protein (milk, cheese, yogurt, eggs, lentils, whole grain products, dried apricots, egg whites) and calcium (mustard greens, kale, broccoli, tofu, dried figs, almonds, Brazil nuts, pistachio), eggs and vegetarian type cheese without rennet, fresh fruits and vegetables, rice, pasta, potatoes, sugar.
Meat, poultry, seafood, fresh fish
It does not apply for flights from New York, Los Angeles, San Francisco and San Juan de Puerto Rico.
Flight Duration | Business Class | Economy Class |
Nationals (Colombia and Ecuador) and under 5 hours | We will not have blankets available. | We will not have blankets available. |
5 to 7 hours | Blankets available only on night flights. | Blankets available only on night flights. |
From and to Europe | Blankets available with amenity kit. | Blankets available. |
Please note that Dutty Free service on board is currently not available.
Please note that Dutty Free service on board is currently not available.
Fly from Bogota to Madrid