During the flight

A new way of flying!

Follow all Avianca Biocare's recommendations to have a better flying experience.

  • Multimedia icon

    Mask

    Use it during the whole flight. Keep in mind that you must change your mask every 4 hours if it is a single-use mask or every 8 hours if it is a cloth mask.

  • Book icon

    On-board service

    On flights where food service is offered, meals and beverages will be individually pre-packaged.

  • airplane icon flying over land

    In-flight entertainment

    Bring your own entertainment, as the in-flight entertainment system will only be available on flights longer than 3 hours.

In-flight service

Complying with strict biosafety regulations, we redesigned our onboard service so that you can travel with the confidence you need.

Icono rojo de check

Food and beverages

Icono rojo de check

Rest and comfort

Check the services according to your flight

We offer you different options according to the duration and time of your flight. 

Meals on domestic flights (Colombia and Ecuador)

  • Our in-flight service will not be available on flights within Colombia and Ecuador.

Meals on international flights (except Europe)

  • Depending on the duration of your flight and the cabin you travel in, we offer you:

Meals on flights to and from Europe

  • On our flights from and to Madrid, Barcelona and London we offer you:

If you prefer, you can bring your own food to be served on board. We recommend that it be light and pre-packaged, as well as your own drink container to avoid contact with other elements.

If you suffer from any allergies and wish to know our menu, we recommend you to consult the section "Menus for special diets". If any of them suits your needs, you can book it in our call center. For severe allergies to nuts such as: peanuts, walnuts, peanuts, almonds or other food, we recommend you take your medicine with you.

  • The special meal service does not apply on domestic routes in Colombia, Ecuador and Galapagos Islands and international flights with duration of less than 3 hours.
  • Special meal service does not apply on flights operated by ATR's.

If you have a particular diet, keep in mind that due to biosecurity issues you can only request Kosher food on flights departing from Bogota.

Baby food 

What do we offer?

  • Assortment of compotes (porridge, sweet and salt).

What foods are restricted for this menu?

  • Solid elements of difficult digestion or with many condiments; eggs, pork, beef, veal or meat with bones, wheat, gluten, fish, citric fruits.

Where is this menu not available?

  • It does not apply for flights from Miami, Washington, Fort Lauderdale and Orlando. 

Food for children 

What do we offer?

  • Meat, chicken, fish, milk, egg, fruit, vegetables, soft candies, carrots, cheese, crackers, chicken nuggets, fish, canned fruit and fruit juices.

What foods are restricted for this menu?

  • Nuts, seeds, meat with bones, fish with bones, fruit with bones, whole grapes, highly seasoned foods, hard candy and spicy sauces.

Low-fat and low-cholesterol food 

What do we offer?

  • Soft meat (lean), white fish, poultry, fresh vegetables, olive and sunflower oil, fresh fruits, low-fat dairy products, starches, rice, sugar, polyunsaturated fatty acids such as olive, sunflower, canola, peanuts or soybeans Whole grain breads and cereals with high fiber content.

What foods are restricted for this menu?

  • Fried and fatty food, animal fat, egg yolk, dairy products, seafood, fatty meat, pates, offal (kidneys, liver, tripe, heart, sweetbreads), sausages, nuts, animal fats, hydrogenated fats, chocolate, coffee, cream, dairy products, fish eggs and caviar, refined sugars, chocolate, coffee, cream, alcohol.

Where is this menu not available?

  • It does not apply for flights from New York, Los Angeles and San Francisco. 

Low-sodium, low-salt food 

  • What do we offer?

Meat and poultry (lean), sour cream, cream cheese, unsalted butter, low fat milk, fresh fruits and vegetables, milk, potatoes, oil, rice, yogurt, pasta, corn, vinegar, sugar, pepper, herbs, spices, lemon and lime juice, unsalted seasoning blends.

  • What foods are restricted for this menu?

Salt, smoked fish, charcuterie, sausages, canned meat, cheese, seafood, broths, canned vegetables and fish, animal fats and hydrogenated fats. Monosodium glutamate, products in brine, olives, anchovies, bakery products using own yeast flour or baking soda, sauces and dressings, garlic, onions, celery salts, breads, seafood.

  • Where is this menu not available?

It does not apply for flights from New York, Los Angeles and San Francisco. 

Diabetic Food  

  • What do we offer?

Eggs, lean meats, poultry (without skin), fish and seafood, low fat dairy products, vegetables (potatoes, carrots, cauliflower, tomatoes, beans, peppers) baked or steamed, whole wheat pasta, breads, rice and cereals.

High-fiber foods (fresh and dried fruit such as grapes, apples, pears, bananas and oranges), unsweetened fruit juices, commercial products prepared for diabetics.

  • What foods are restricted for this menu?

Sugar, syrups, jam, fried and fatty dishes, pancakes, fish in oil, canned or crystallized fruits, desserts with added sugar, animal fats, hydrogenated fats.

  • Where is this menu not available?

It does not apply for flights from New York, Los Angeles and San Francisco. 

Low flour, coeliac, low wheat and gluten food  

  • What do we offer?

Meat, poultry, fresh fish, rice, soy, fresh fruits and vegetables, pepper, salt, corn, spices, eggs, sugar, oil, puffed rice, rice bubbles, corn flakes (no malt in the ingredients), potato flour, soy flour, rice flour, corn flour (no wheat in the ingredients), sago, tapioca, rice, lentils, peas, soy milk, dairy products.

  • What foods are restricted for this menu?

Wheat flour, wheat, oats, barley, sauces, pastries, soups, pancakes, cookies, sausages, pastas and broths. Products that may have wheat, cereal or muesli bars, rye, bread, bread crumbs and dough, semolina, soy sauce and sauce mixes that have been made with flour. Starch derived from cereals that contain gluten. Meat substitutes, sausages Chocolate confectionery including gluten-containing cereals Nuts and nut products.

  • Where is this menu not available?

It does not apply to flights from New York, Los Angeles, San Francisco and San Salvador. 

Lactose-free food or bread   

  • What do we offer?

Soy milk, rice, oats, fresh meat, fresh fruits and vegetables, poultry, fresh fish, eggs, grains, sugar, salt, pepper, potatoes, rice, pasta, bread, nuts, soy beverages as a substitute for milk and non-dairy coffee creamers.

  • What foods are restricted for this menu?

Cheese, dairy, yogurt, butter, processed meats, pancakes, pastries, sauces, puree, chocolate, candy, soups, animal fats, all dairy products and some instant coffees and sugar substitutes.

  • Where is this menu not available?

It does not apply to flights from New York, Los Angeles, San Francisco and San Juan de Puerto Rico. 

Kosher Food

  • What do we offer?

Everything that is prepared under Jewish standards.

  • What foods are restricted for this menu?

This is the only food that cannot be produced in kitchens, it must be imported.

  • Where is this menu not available?

It does not apply for flights from Washington, Miami, Fort Lauderdale, Orlando, Lima, San Juan de Puerto Rico, Santa Cruz de la Sierra, Asuncion and Montevideo. 

Muslim Food 

  • What do we offer?

Fresh fish, beef and lamb from approved halal-produced sources. Rice, poultry, grains, yogurt, nuts, fresh fruits and vegetables, corn, pasta, eggs, herbs and spices, cheese and dairy products

  • What foods are restricted for this menu?

Pork, sausages, alcohol, gelatin, animal fats, canned fish, mammalian fish and aquatic species that are adapted to water and land.

  • Where is this menu not available?

It does not apply for flights from New York, Los Angeles and San Francisco. 

Vegetarian food 

  • What do we offer?

Fresh vegetables, nuts, potatoes, sugar, vegetable oil, pasta. High protein products (lentils, beans, tofu). Products rich in iron (dried peas, beans, lentils, whole-grain products, dried apricots) and calcium (broccoli, mustard greens, kale, tofu, white beans, dried figs, almonds, sesame seeds, Brazil nuts, pistachio)

  • What foods are restricted for this menu?

Animal products, meat, poultry, fish, seafood, dairy products, eggs, honey, lard, gelatin.

  • Where is this menu not available?

It does not apply to flights from New York, Los Angeles and San Francisco. 

Vegetarian or volatile food

  • What do we offer?

Foods high in protein (milk, cheese, yogurt, eggs, lentils, whole grain products, dried apricots, egg whites) and calcium (mustard greens, kale, broccoli, tofu, dried figs, almonds, Brazil nuts, pistachio), eggs and vegetarian type cheese without rennet, fresh fruits and vegetables, rice, pasta, potatoes, sugar.

  • What foods are restricted for this menu?

Meat, poultry, seafood, fresh fish

  • Where is this menu not available?

It does not apply for flights from New York, Los Angeles, San Francisco and San Juan de Puerto Rico. 

Comfort elements

  • To give you a better rest and comfort in your flights, we offer you: