At Avianca, we give our all so you can fly. After you drop off your bags or cargo, Mishel accommodates hundreds of luggage items. While you're in the airport lounge, Sebastián plans more routes and destinations. To make sure you are comfortable when boarding and during the flight, a team spent days getting the plane ready. And during boarding, flight and landing, we move fast to get you there on time.
This is where we are, and this is where we remain, committed to you.
At Avianca, we are more than 12,000 people giving our all, and in Colombia there are more than 8,000 of us.
More than 1,300 people who are part of our contact center are giving their all to answer your calls within 2 minutes on average.
Also, our chatbot Vianca is just a WhatsApp message away to answer all your questions, 24 hours a day, 7 days per week.
We are the airline you need! With service that is safe, convenient, affordable and friendly.
We compensate 90% of CO2 emissions from our operations in Colombia.
With the upgrade of our A320 aircraft, your flights generate 15.35% less carbon footprint.
We are one of the Latin American airlines best positioned on climate change management according to the Carbon Disclosure Project.
We contribute to social development:
We all give our all to support the social projects of our partners:
We make dreams come true with Make-A-Wish
We support children and youth with Aldeas Infantiles SOS
We generate inclusive employment with Best Buddies
We provide humanitarian assistance with the Red Cross
We transport organs with the National Health Institute
We fly with the rescue medics of the Colombian Air Patrol
We harvest hydroponic crops with Terrazas Verdes
Here, we give our all so that each flight you take allows you to travel more.
Enjoy the most renowned loyalty program in Latin America according to the Freddy Awards, a metric based on votes from travelers around the world.
At LifeMiles, we are already a network of more than 11.9 million members and 500 partner brands.
We are the leaders in transporting the flowers that North America loves, from Colombia and Ecuador.
At Avianca Cargo, we are the leaders in bringing the flavors of our very own Colombia to the world: flowers, fish, herbs and fruit.
That's right! We're giving our all so more than 450,000 tons of cargo can reach their destination every year.